Privacy policy
Your family data is handled with care and transparency.
This policy explains how lumina-portal collects, uses, and stores personal information for learning programmes.
Information we collect
- Parent or guardian contact details.
- Learner age range and programme selection.
- Session attendance and progress notes.
How we use information
Data is used to deliver sessions, share progress updates, and improve our curriculum. We do not sell or rent personal data.
Contact us for data queriesRetention & security
We retain learning records for 18 months after a programme ends to support follow-up learning. Data is stored securely with access limited to authorised staff.
Families can request updates or deletions via email.
Your choices
- Request a copy of stored information.
- Ask us to correct inaccurate data.
- Opt out of programme updates at any time.