GDPR commitment
Supporting family data rights with clear processes.
lumina-portal processes personal information in line with the UK GDPR. We focus on transparency, lawful basis, and minimal data collection.
Lawful basis for processing
- Consent for enrolment enquiries.
- Contractual need to deliver learning sessions.
- Legitimate interest for service improvement.
Your rights
You can request access, correction, deletion, or portability of your data. We respond within 30 days.
Submit a requestData protection practices
We limit access to authorised staff, review retention schedules quarterly, and store data in encrypted systems.
Supervisory authority
If concerns are unresolved, you may contact the Information Commissioner's Office (ICO).
Review privacy policy